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  • Scanning Can Change Your Business

    1 May 2017
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    Paper can cost your business significant amounts of money each year. Today’s improved scanning technology can help you reduce your reliance on paper, increase your productivity and reduce your costs.

    Change the Way You Scan

    Scanning has changed dramatically in recent years, and now can be used to leverage your business to the top. With tools such as a Xerox ConnectKey-enabled multifunction printer, you can scan directly to email, allowing the recipient to open, view, and save the document. Other options include scanning to network folders or the cloud, allowing for one-step sharing of your documents to anyone, anywhere across the world.

    With as much as 50% of employee time spent on finding documents, scanning can save you time and money by translating hardcopy documents into easily searchable pdf files. This makes finding the document you need as easy as typing a few keystrokes.

    Scan on the Go

    Scanning is no longer tied to the physical machine in your office. With the Xerox Mobile Link app, your phone or tablet can act as a scanner and fax machine, transmitting your data to the cloud or a printer while you’re out in the field. This also means you can travel with just your phone or tablet without sacrificing productivity.

    Turn Workflows into Apps

    Paper-heavy tasks such as invoicing can really take a hit on your bottom line. These workflows can be easily streamlined with an app accessed on your ConnectKey MFP. These custom-created workflows can be as simple or complex as your business requires to get the job done.

    Scan Securely

    Security must be a top priority for businesses today. ConnectKey technology provides built-in encryption for all your scanned data and documents can be further protected by passwords. With security protocols in place, scanned documents become even more secure than their paper counterparts.

    Scanning can change the way you do business. From sharing, to security, to one-touch workflows your employees can spend more time doing their jobs and less time looking for the necessary materials. With the increased productivity and decreased costs, scanning can be just the solution your business has been searching for.

    Does your business rely primarily on paper-based processes?  Your documents could be in jeopardy!  Play our Documents in Jeopardy gameshow and test your document knowledge.  You could win an iPad PRO!

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  • Managed Print Services: How to Get the Right Provider for Your Business

    23 Feb 2017
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    Have you been thinking about partnering with a Managed Print Services (MPS) provider? Businesses of all sizes are turning to Managed Print Services (MPS) to help them gain control over their print costs and streamline their print environments and processes. Finding the right MPS provider for your unique business needs is key to a lasting and beneficial relationship.

    Measure of Success

    A good MPS provider will conduct a full analysis of your print environment giving you insight into your current state. They will also provide easy-to-use and understand metrics for reporting costs, performance and improvements. Don’t be afraid to ask for references. Past clients will be able to tell you a lot about how their partnership worked for them.

    Growth and Change

    Over time, your business will grow and change. Will your MPS provider change with you? Make sure you are working with a provider that will make it easy and affordable to add additional services over time. With the ever-changing pace of business, you’ll want your MPS provider to keep up. Mobile solutions, digital conversion, digital workflows, and other changes can help keep your business up to date with the help of your MPS provider. Your provider should also be on top of the latest security risks and protections to help safeguard your business.

    Getting Started

    When you make the decision to partner with an MPS provider, you want to see your investment pay off. By asking the right questions upfront, you can be sure you’re getting the services you want and need. When you find an MPS provider that aligns with your business goals and desires, you can reap the benefits of improved productivity, reduced costs, and a future-proofed business.

    Are your documents under control…or are they in jeopardy?  Take two minutes and test your knowledge, and you could win and iPad Pro!

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  • Is Managed Print Services Right for Your Business?

    27 Dec 2016
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    Managed Print Services (MPS) is a solution that can help businesses of all sizes save money, reduce their impact on the environment, and increase productivity. Although defining MPS may not be as simple as you think, the results are crystal clear—enhanced visibility, and greater control over office printing.

    The Printing Realm

    Printing accounts for a great deal of time and expense, with experts estimating the average business spends up to 15 percent of their annual operating budget on printing. Managed Print Services facilitates management and optimization of your entire print fleet, including print output and all supporting processes. It also encompasses:

    • Consumables and other supplies.
    • Print equipment, including networked and non-networked printers, scanners and high volume print equipment.
    • Documents produced by in-house staff and mobile workers.
    • Maintenance, technical support and other print-related requests.

    Choosing the Best Managed Print Services Provider

    Selecting the right MPS provider will yield the best results. In addition to managing your printers, an experienced, knowledgeable partner can perform a number of other vital functions, including:

    • An initial assessment to determine the current state of printing within your organization. The assessment includes a cost analysis, inventory, and printer mapping to identify areas of waste, and highlight any necessary improvements.
    • Streamlining your printer fleet, eliminating printers that are inefficient or ill-placed, and adding or replacing equipment to better suit your needs and budget.
    • Tracking supply inventory, in order to replenish stock of consumables before they run out.
    • Digitizing processes that are unnecessarily time consuming, such as approvals, or routing.
    • Shrinking your carbon footprint through reduced energy usage, rules based printing, cartridge recycling and energy efficient equipment.
    • Provide secure access to printing for mobile workers.
    • Steadily monitor your print environment, updating processes as needed to reduce print costs, and improve productivity.

    The benefits of Managed Print Services reach far beyond your printer. Choosing the right MPS provider is the key to your success, allowing you to focus on your business, knowing your print infrastructure is streamlined and operating at peak efficiency.

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  • How to Prepare for Disaster With a Recovery Plan for Your Business

    29 Nov 2016
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    How to Prepare for Disaster With a Recovery Plan for Your Business, AOS Group, Grimsby, ON

    If your business is like most, you need access to various systems, applications, devices, and documents each day to successfully operate. If one – or all – of these go down due to a disaster, your business would be unable to function, costing money, harming your reputation, and possibly resulting in lost clients. Developing a disaster recovery plan can help mitigate the effects of an outage.

    IT Failure and Recovery

    For IT solutions to be effective, you must plan in advance. Paper documents that cannot easily be backed up are very difficult to recover. By converting key documents to digitized files, you significantly increase the chances for a quick and full recovery.

    You must also identify which operations are most critical for your business. While you may be unable to function without your phone system, older archived files may not need to be recovered quickly. You should work with your IT team to develop a protocol establishing priority for essential systems and outlining a timeline for recovery for all your systems.

    Non-IT Solutions

    When systems fail, it’s not enough to have IT protocols in place. You must also have planned for the non-IT side of disaster recovery. First and foremost, you need to be able to access the contact information for those who can aid in fixing the outage. If you only store this contact information digitally, you could be in trouble. Keep a current list of all important contact information for IT teams, providers, and employees printed and accessible.

    Work with your staff to delegate tasks that can help facilitate accurate and successful communication to those who need to know how the outage will affect them, and the estimated timeline for recovery. Protocols should be developed for both short-term and long-term outages for full coverage in any situation.

    Disaster recovery plans are essential to keep your business running. Early planning can help avoid long-term ramifications of a service outage.

    Have you taken our SMB Office Challenge yet?  Find out how you compare to other SMBs just like you and receive a FREE copy of our 2016 Office Print Policy Guide full of money-saving best practices you can start using today!

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  • Are You Overlooking These Common Mistakes in Your Print Environment?

    16 Nov 2016
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    If your office is like most, you may be making common mistakes in your print environment without even knowing it.  They are easy to overlook but not addressing them can have an impact on your office security, efficiency and environmental footprint.

    Let’s look a little closer at three of the most common mistakes:

    1. Security: Printing confidential information, such as payroll data, can be risky. If you get distracted before picking up your document at the printer, this confidential information may be accessed – intentionally or unintentionally – by someone not authorized to view it. This security risk occurs frequently in many offices, but is easily prevented. Employees should make it a habit to proceed directly to the printer to pick up their print jobs, or software can be used to delay printing until the employee arrives at the printer.
    2. Environmental: Printer cartridges are made of non-biodegradable parts. When employees throw these in the trash, they can take centuries to decompose in a landfill. If you do not have a recycling program in place, your disposal practices will have a negative and long-lasting impact on the environment. A Managed Print Services provider can easily help implement a recycling program into your office. Doing so will reduce the amount of waste your office produces.
    3. Reliability: A frequent cause of paper jams is misloaded paper in the tray. Seems simple enough, but it’s important that all staff are aware of proper paper loading techniques. Reams of paper (500 sheets) should always be loaded according to package instructions, minimizing the curling effect that paper can go through during the printing process.

    Taking the time to educate yourself and your employees about these common print oversights can greatly reduce the chances of them occurring in your office print environment. This will increase your security and reliability, while reducing your carbon footprint.

    Have you taken our SMB Office Challenge yet?  Find out how you compare with other SMBs just like you and receive a complimentary copy of our 2016 Office Print Policy Guide full of money-saving best practices you can start using today!

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  • Do You Know What Differentiates One MFP from Another?

    31 Oct 2016
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    Many of today’s multifunction printers look the same and offer the same functionality. However, it’s important to keep in mind that buying an MFP is not just about what the machine can do, or the price. There are many factors to consider in an MFP — including service and support.

    If you’re considering a multifunction printer, here are four things to consider:

    • System Security
    • Mobile Capability
    • Print Engine
    • Warranty

    Let’s take a closer look.

    System Security Level

    What level of security does the system come with? Modern multifunction printers are more like computers than printers. They do it all: print, scan, fax, and even connect to the Internet. These multiple capabilities make the printer valuable, but can also open up your company to security threats. You need to be sure any multifunction printer you choose maximizes system security.

    There are two types of security commonly offered: single sub-system security, which may or may not be included in the monthly lease and doesn’t cover all components of the printer.  Or full system security that covers the whole system, all areas being certified as secure from outside threats.

    Mobile Printing Capability

    If you have a mobile workforce, it is worthwhile considering a multifunction printer that allows for mobile printing. But with mobile printing it’s important to ask about security and if there are additional charges to activate it. Ask first before making a decision that can cost you later.

    Type of Print Engine

    In the multifunction printer space there are two engine types: cartridge based and drum based. Cartridge based printers usually require less maintenance while drum based require a service technician for regular maintenance. Consider which one would be more convenient for your office needs.

    Equipment Warranty 

    While no one expects a printer to break down, it’s smart to know everything about your device’s warranty. Who provides it? How long does it last? What does it cover? For example, all Xerox multifunction printers come with a 3-year Total Satisfaction Guarantee that allows you to replace your printer with the same or a comparable model if you are not satisfied with the device’s performance.

    Be sure any printer you choose gives you the same peace of mind. For more advice on what multifunction printer would best suit your office’s needs, contact an AOS Group representative today and we would be happy to help you find the perfect MFP for your needs and your budget.

    Take our 30 second pop quiz “How Smart is Your MFP?” and see what grade your multifunction printer gets!

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  • Is Your Wireless Printer Secure?

    14 Oct 2016
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    Today, it’s common for a business to have a wireless printer or multifunction device in the office. Wireless technology offers many benefits like the ability to share workloads using fewer physical resources, saving time and reducing per-page printing costs. Unfortunately, unprotected wireless devices pose an increased risk.

    Wireless printers have drives that store copies of the data they receive. Hackers can access your company’s sensitive information through this hard drive or install malware if your device isn’t protected. Here are four ways you can protect your wireless printer:

    1.  Install a Firewall:  An extra layer of protection, a firewall will protect your network from attack. If hackers gain entry to your wireless device, the firewall will prevent them from having full network access.
    2.  Erase Your Drives:  Your printer has an internal hard drive. Erase if frequently; daily if possible. This way if the device is compromised the thief will get little or no information and move on.
    3.  Use Encryption Within Your Network:  Encryption protects data as it moves through your network. Strong encryption like SSL ensures that even if access is gained, the data will be undecipherable.
    4.  Limit Access at the Device:  Control your network. Make sure any device granted access is protected and secure. Do not allow unauthorized users access. Personal devices like smartphones can harbour malware or viruses unbeknownst to the user.

    Wireless printers offer countless benefits. However, like any technology, it’s important to take the necessary steps to secure your device. Taking a proactive approach to security is a smart business decision that can protect your entire network.

    Have you taken our SMB Office Challenge yet?  Find out how your small business compares to others just like you and receive a free copy of our 2016 Office Print Policy Guide full of money-saving best practices you can start using today!

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  • How Managed Print Services Gives SMBs a Competitive Edge

    30 Sep 2016
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    Small and medium-sized businesses are the backbone of our economy, representing the vast majority of businesses in our country. However, the typical SMB usually has to deal with a limited budget and IT resources. As a result, they often struggle to control costs and keep essential technology such as printing equipment running smoothly.

    This is where Managed Print Services (MPS) can offer tremendous opportunity to SMBs. A partnership with an MPS provider can allow SMBs to gain control of printing costs and tackle the huge productivity drain that can come from an unmanaged print environment.

    At the beginning of the partnership, a MPS provider will conduct a print assessment to determine existing printing volumes, behaviours and costs. This fact-based report will typically identify areas for improvement, offering opportunities that can reduce costs by as much as 30 percent.

    The information gained during the print assessment will help an MPS provider design the optimal print environment for your office, with the intentions of reducing costs, streamlining workflows and increasing productivity.

    Considering that printer downtime can have a significant impact on productivity and office morale, an MPS provider uses software to detect potential issues with printing equipment and proactively addresses these issues before they interrupt workflows. Also, by managing the purchase of printing supplies such as toner, SMBs can realize cost savings and eliminate the waste that comes from employees over-ordering supplies or purchasing incorrect supplies.

    Another key way that Managed Print Services can benefit SMBs is with the transition to a paperless workplace. While we hear so much about businesses going paperless, approximately 75 percent of SMBs still rely heavily on paper in their business processes. MPS can help businesses to create secure and traceable digital workflows that aid in efficiency and productivity.

    An MPS provider can also help SMBs meet their sustainability goals by recommending the use of energy efficient printing equipment, significantly reducing the amount of paper used in the workplace, and implementing a recycling program for used toner cartridges.

    There are many benefits an MPS provider can offer to SMBs in regards to cost savings, productivity, efficiency and sustainability. Please contact us to learn more about how MPS can give your business a competitive edge.

    Have you taken our SMB Office Challenge yet? Find out how your office printing practices compare to other SMBs and get a FREE copy of our 2016 Office Print Policy Guide full of money-saving best practices you can start using today!

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  • Watch out for These Print Costs That Can Sabotage Your Office Budget

    8 Sep 2016
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    When you’re managing an office, keeping your budget in check is always top of mind. When looking for ways to reduce spending, many managers often overlook the cost of printing, when in reality, unmanaged print costs can sabotage your annual budget. Rather than considering print to be a necessary cost of doing business, be on the lookout for hidden costs and start saving.

    Here are six ways your print environment may be costing you more than you think:

    1. Hardware – In an effort to save money, many small business owners simply head to the nearest office supply store and purchase an inexpensive printer or two. However, the cheapest printers can often cost the most in supplies.
    2. Productivity Loss – Incorrect placement, inadequate equipment, and downtime due to repairs can cost your company in lost productivity. A Managed Print Services (MPS) provider can help improve office workflow by determining which equipment works best for each department and where to place it.
    3. Waste – Default print settings are often inefficient, frequently set for single-sided colour printing. Reset user defaults to double-sided prints in black and white, saving high quality colour prints for specified users or departments.
    4. Consolidation – Using multiple, single use machines such as a copier, printer or scanner is inefficient and more costly than consolidating all these function in an MFP. Likewise, purchasing your office equipment from multiple vendors will prevent you from negotiating the best deal, places excess demand on IT staff, and increases the number of maintenance and repair contracts to manage.
    5. Energy Output – Using old, inefficient printers can result in unnecessarily high energy bills. Instead, relegate older machines to a quieter corner of the office, or for private use, and invest in an Energy Star rated, high efficiency printer for high volume work.
    6. Support – When one of your printers breaks down, your instincts may be to call the IT department for help, but odds are they won’t have the expertise to diagnose or repair the issue at hand. Devise some simple self-help protocols that users can refer to for guidance to fix common printer problems.

    Talk to a proven MPS provider like the AOS Group today.  We can help uncover your hidden print costs, and find solutions to increase productivity, and your bottom line.

    Are your print costs out of control?  Take our SMB Office Challenge today and find out how you compare with other SMBs just like you!  You’ll also receive a FREE copy of our 2016 Office Print Policy Guide full of money-saving best practices you can start using today!


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  • Learn How to Protect Your Business From Malware Attacks

    23 Aug 2016
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    Cybersecurity has been in the news a lot lately. Have you got a policy to protect your network from threats? An ounce of prevention is worth a pound of cure! When it comes to most malware, including ransomware, it’s easier to be proactive and prevent an attack then it is to fix things after the fact.

    You need a cybersecurity policy, and you need to enforce it.  At the end of the day, it’s your responsibility to prevent attacks. Here are five tips to get you started:

    1. Know the Basics/ Practice Safe Computing: Don’t open any attachments until they’re safely scanned. Don’t download anything from a website unless you are absolutely sure about it. Even then, scan any downloads, even from trusted sites.
    2. Have a Full Set Of Security Tools: A comprehensive security suite should include firewalls,  web traffic blocks, screen for incoming links, filter junk mail, and scan your drives for malware on a scheduled basis.
    3. Be Wary of Links: Bad links can come from anywhere: email, text and websites. If it looks suspect, DON’T CLICK IT! Even if it’s from someone you know. If you’re worried, contact your IT people.
    4. Don’t BYOD without Precautions!: A major source of network infections revolves around the use of personal devices in the office. Allowing staff to use their own devices for business can set your entire network up for a disaster. Protect your network and make sure any devices are protected and authorized before allowing them to connect to your network.
    5. Be Vigilant and Keep Training Current: Do not assume your employees are well versed in security protocols. Provide periodic training, create a monthly update and include best practices.

    These are just a few simple tips to get you started. With proper tools in place, threat training, and policies you can prevent malware attacks from happening before they start.  Everyone is vulnerable. Be sure to take a proactive approach to keep your data and systems safe.

    Are you looking for ways to keep your company data safe? Our SMB Office Challenge will test you! Find out how you compare to other SMBs and receive a FREE copy of our 2016 Office Print Policy Guide full of best practices you can start using today!

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